Privacy Policy

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Log into your FieldReady account
• Submit service request forms
• Upload project files and site plans
• Record time entries and field reports
• Communicate with us via email or phone

This information may include:

• Name and contact information
• Email address and phone number
• Company name and title
• Project location and site details
• Time tracking and GPS location data
• Billing and accounts payable information

Uploaded Files

When using FieldReady, you may upload files including site plans, PDFs, images, KMZ files, and other project documents. These files are:

• Stored securely on our cloud servers (Cloudinary)
• Used solely to fulfill service and project requirements
• Retained for 7 years for project records and legal compliance
• Never sold or shared with third parties without your consent

Automatically Collected Information

When you use this application, we may automatically collect:

• IP address
• Browser type and device information
• GPS location data (when using Time Tracker features)
• Application usage patterns

How We Use Your Information

We use the information we collect to:

• Manage job scheduling, assignments, and tracking
• Provide utility locating, inspection, and related services
• Send project updates and service communications
• Process billing, timesheets, and expense reports
• Improve our application and services
• Comply with legal obligations

Third-Party Services

We use the following services to operate our application and business:

• File Storage: Cloudinary (for document and image storage)
• Hosting: Cloud-based hosting services (application and database)
• Email Delivery: Resend (for sending notifications)

These services may collect data as described in their respective privacy policies.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (under confidentiality agreements)
• Professional advisors (lawyers, accountants) as needed
• Government authorities when required by law
• Project stakeholders only with your explicit consent

Data Retention

• Employee records and time entries: Retained for duration of employment + 3 years
• Service request records: Retained for 7 years (business and legal records)
• Uploaded project files: Retained for 7 years
• Application backups: Retained for 30 days (automatic daily backups)

You may request deletion of your data at any time, subject to our legal retention requirements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

• Secure encrypted connections (HTTPS)
• Password-protected user accounts
• Secure file storage with backup redundancy
• Access controls limiting who can view your information

Your Rights

You have the right to:

• Access your personal information we hold
• Correct inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt-out of marketing communications
• Request a copy of your data

To exercise these rights, contact us using the information below.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the application and updating the "Last Updated" date.